Returns & Refund Policy
At Nutravyn, we are committed to delivering high-quality supplements and ensuring your satisfaction. If you are not completely satisfied with your purchase, we’re here to help.
Returns:
Due to the nature of health and supplement products, we only accept returns under the following conditions:
- Items must be unused, unopened, and in original packaging
- Return requests must be made within 7 days of delivery
- Proof of purchase is required
For safety and hygiene reasons, we cannot accept returns on opened or used products.
Refunds:
Once your return is received and inspected:
- You will be notified of the approval or rejection of your refund
- If approved, your refund will be processed to your original payment method
- Please allow 5–10 business days for the refund to appear in your account
Exchanges:
We only replace items if they are:
- Defective
- Damaged during shipping
If you receive a damaged or incorrect product, please contact us immediately.
Non-Returnable Items:
The following items cannot be returned:
- Opened or used supplements
- Personalized supplement packs
- Items purchased on final sale or promotion
Return Shipping:
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Shipping fees are non-refundable
Order Issues:
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery so we can resolve the issue.
Need Help?:
If you have any questions about returns or refunds, our team is here to assist you.
Call Us: +1 786 616 9617